Features
Multi-tenant Architecture Support multiple organizations with isolated data and configurations.
Role-Based Access Control Three roles (Admin, Manager, Agent) with granular permissions.
WhatsApp Cloud API Integration Connect with Meta's WhatsApp Business API for messaging.
Real-time Chat Live messaging with WebSocket support for instant communication.
Template Management Create and manage message templates approved by Meta.
Bulk Campaigns Send campaigns to multiple contacts with retry support for failed messages.
Chatbot Automation Keyword-based auto-replies, conversation flows with branching logic, and AI-powered responses (OpenAI, Anthropic, Google).
Canned Responses Pre-defined quick replies with slash commands (/shortcut) and dynamic placeholders.
Analytics Dashboard Track messages, engagement, and campaign performance.
Last modified 22 March 2026